Help with translation.

[Da6xn9]

Hello, I used to be able to translate my text from English to any language, but now, for some people on WhatsApp, it works, but for some, only a limited number of languages show up. How do I fix this? I am using samsung keyboard.

This works for some⬆️

This is what's happening for some

[Reylob]

Hi @Da6xn9 

If you want to use translation. You need to download translation language packs.

Settings > Advanced features > Advanced Intelligence > Interpreter > Language pack for translation

See Installed for languages already downloaded and Available to download for a list of supported languages. Download the required language. There are only around 17 language pack in total at the moment. This might change with future updates.

[Da6xn9]

Hello, I do not want to use the ai ones. Is just the normal chat translation it works on some people on WhatsApp but on others it doesn't come up

[Reylob]

Then you might need to use Google services translation services instead of Samsung's.

In the Samsung keyboard, open the settings > Translation  and Select Google, which has more languages, but you need internet access.

[Reylob]

Hi @Da6xn9 

Did you try Google translation services?

[OnthegOinOz]

Hi! I've used the Samsung languages and successfully enabled the translation in whatsapp.  It works well in the initial couple of channels when I click and hold on a text and then the translate option appears, I select, and then all other messages are automatically translated. However, when I try this on new other channels, the translate option no longer appears... for anything new? Any thoughts?
Thanks in advance

[psiho051]

Google translate doesn't work on s24 ultra. What a frustrating disappointment

[MaximusT]

Hi @Reylob when I switch to google translate, it still brings up Samsung translate when I highlight text and tap translate button. This only happened after software update before that on my fold4 and s22 Ultra it used to always be Google translate. Even with the reboot it doesn't fix this do you know what's wrong? 

It seems like Samsung is trying to force people to use their translate probably to train their AI or something but it's really stupid especially since it does not have a Chinese Taiwan option and does not show pinyin so is virtually useless for foreigners in Taiwan

[Nnpp]

So frustrating!  I have the same problem.  A massive loss of funcionality.  I use translate from highlighted selection all the time on my s22.  Not only is  Googles French to  English much better than Samsungs,  but  the translations remain available in my google translate history for me to access later.  Hopefully a fix will emerge.  

[Members_03hauWl]

Everyone is complaining about this changes for the translate but Samsung is doing nothing.  

It is very important to my company so already deciding to change sell all the Samsung and replace with something not so idiotic