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Headphones Bluetooth Audio not working after recent update

(Topic created on: 11-11-2024 06:03 PM)
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Prototype89
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Hey guys,

After a recent update my Samsung Buds 3Pro remains connected to my S24 Ultra but no audio or calls are coming through. I can see the earphones are connected and can still control the music (skip, pause etc) but there's no sound.

If I restart my phone then it will work fine until the next time I disconnect and reconnect my earphones.

If I go into the settings and disconnect the bluetooth for calls for that specific device, then the audio (music) will come through but if I reactivate calls, then it stops working.

This is also happening with my Airpod Pros as well.

I've tried removing and then re-pairing my earphones with my phone but that has made no difference.

Does anyone have any advice?

9 REPLIES 9
Tourbillon De La Vie
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Piper123
Samsung Members Star ★
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Hey there

Do you also have a Bluetooth watch connected? If yes then that may be the cause.....
S24 Ultra
Prototype89
Explorer
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Hi, nope no watch connected when the issue happens. When my watch is connected at other times it randomly disconnects from my phone. 

This looks to be some sort of bluetooth bug.

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Prototype89
Explorer
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Tried that but didn't work sadly.

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Nila80
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I have tried to reset but nothing works when connecting to Bluetooth,
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Members_OIZ0U8g
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How to solve this? 

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Romzee
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Did you ever fix this? I've been having the exact same issue for about a little while now.

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Romzee
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Tried that, it doesn't work. Any more advice?

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Loda
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I have the same problem

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