11-11-2024 06:03 PM
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Hey guys,
After a recent update my Samsung Buds 3Pro remains connected to my S24 Ultra but no audio or calls are coming through. I can see the earphones are connected and can still control the music (skip, pause etc) but there's no sound.
If I restart my phone then it will work fine until the next time I disconnect and reconnect my earphones.
If I go into the settings and disconnect the bluetooth for calls for that specific device, then the audio (music) will come through but if I reactivate calls, then it stops working.
This is also happening with my Airpod Pros as well.
I've tried removing and then re-pairing my earphones with my phone but that has made no difference.
Does anyone have any advice?
11-11-2024 07:18 PM
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Try wiping phone cache partition
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
11-11-2024 07:55 PM
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Do you also have a Bluetooth watch connected? If yes then that may be the cause.....
12-11-2024 06:20 PM - last edited 12-11-2024 06:23 PM
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Hi, nope no watch connected when the issue happens. When my watch is connected at other times it randomly disconnects from my phone.
This looks to be some sort of bluetooth bug.
12-11-2024 06:21 PM
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Tried that but didn't work sadly.
16-11-2024 03:23 PM
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02-04-2025 02:29 PM
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How to solve this?
10-04-2025 01:51 PM
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Did you ever fix this? I've been having the exact same issue for about a little while now.
10-04-2025 01:51 PM
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Tried that, it doesn't work. Any more advice?
16-04-2025 03:26 PM
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I have the same problem
