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Galaxy Sharing option

(Topic created on: 31-01-2024 04:22 PM)
6325 Views
hokej87
Journeyman
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Does anyone came across this problem.

I can't add my phone number in the tab add phone number in Galaxy Sharing. I see my number on the list I select it, click add and nothing happens it takes me back to the beginning I can again select my number click add it and again nothing happens. My wife got zflip4 and got same problem but she got message something went wrong try again over and over again. We can't use Samsung sharing features like, sharing location because we both can't add our numbers. In my Samsung account our numbers are correct, software is up to date, cleared cache, done hard reset and nothing helped. I did everything consultant told me and still no solution.
24 REPLIES 24
chris070
First Poster
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I had same issue in this phone. It seems this issue affects when you put SIM in SIM 1 slot. Try putting your SIM in SIM 2 slot and try to add phone number, for me it worked that way.

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BeneficialDream
Apprentice
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kinda strange. i use my sim 2 slot for my sd card but yeah gonna try it.

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Stanley_1
First Poster
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  • Had the exact same issue.  There's a work around.  Open your contact app, tap contacts at the bottom, then tap on your own contact at the very top, tap on profile picture sharing and then select add phone number, it's gonna link the current phonenumber on your phone through your sim. If you've got more than one sim it links the default sim, and then once thats done, go back to galaxy sharing and you'll see that number is automatically linked to galaxy sharing then you can setup location sharing on your device and anything else that needed the galaxy sharing setup to work
  • N/B : what this does is it takes your phone number from your sim and adds that automatically.  So if you have more than one sim on your phone make sure you set the one you want linked as your default sim. From sim manager in settings you'll see that your phone can probably detect the number of the sim you put in it. If it can't detect it then it's probably your carrier's fault. 
AJamaicanUser
Apprentice
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Has anyone found a solution for this problem? I tried the suggestions above, but none of them worked for me.

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Miggs33
First Poster
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It's crazy that damsung hasn't issued a solution after all this time

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Bonhi
First Poster
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Same problem with A23.

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BeneficialDream
Apprentice
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still not working.

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Vux_201
First Poster
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I have the exact same issue on Z Flip6.

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YHF
Student
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Me and my wife face the same issue, unable to add phone in the Galaxy sharing.. annoying.. 

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blackera
First Poster
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I've been facing this error for 6 months and thank goodness, I fixed it today. Go to Settings - Apps - Find Group sharing apps. Then clear data or cache of the app. If it is not yet, uninstall the update of the app by clicking on the right corner 3 dots. 

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