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Galaxy S24 Google Maps GPS issue (SM-S921B/DS)

(Topic created on: 28-08-2024 10:10 AM)
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惜今bu惜昨
Explorer
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I am encountering a persistent issue with GPS signal loss when using Google Maps. This problem is specific to Google Maps, as other navigation apps function correctly. I've noticed that other users are experiencing the same issue. My Google Maps app is always updated, yet the problem persists. I have reported this through the "Feedback" section within the app, but the issue remains unresolved.

I do not believe this is a hardware problem, as the GPS works briefly after restarting the device before losing the signal again. Other GPS-dependent apps work fine, but Google Maps shows delayed movement updates and displays "Location accuracy is low" when tapping the blue location dot. Additionally, when initiating a route, the signal is completely lost, and the location fails to update. However, the compass functions accurately.

For context, I am using a global model S24 (SM-S921B/DS), manufactured on March 1, 2024. I am unsure if this issue affects other variants, such as those with Qualcomm SoCs or the S24 Ultra. I suspect this is likely a software issue rather than hardware-related. If any other users have experienced this issue, I would appreciate hearing about your experiences, solutions, or workarounds.

Software Info: S921BXXS3AXGD, THL CSC, Location Always-on, App can access location in the background.. 

GPS Info:

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Products mentioned in this post

46 REPLIES 46
mattekp
Journeyman
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Hello, has this been solved? I tried several things but so far I have completely wrong direction on google maps.
I have tried with factory reset, network reset, gps reset, GPS calibration, pitch and roll calibration, google maps location permissions allways allowed.

When I use google maps, the direction gets wrong after 30 minutes of walking, if I put the phone in the pocket and take it out every now and then. I tried with power saving enabled or disabled. Thanks

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mattekp
Journeyman
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Last google maps update (February 2025) fixed it for me.

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05shivaay
First Poster
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How was the problem solved please tell.

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05shivaay
First Poster
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Same with me

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05shivaay
First Poster
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Can you share the .apk file using Google drive

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Principled
Apprentice
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GPS on my S24+ is worse than other phones I've had for the last 5 years or more, and it's really annoying.

Most noticeable for me is when using Google maps for walking (doesn't even know which direction I'm facing whilst walking - it thinks I walk sideways!) directions, or when recording runs on Strava.

The Strava map shows significant deviations from my actual route, and the recorded distance is less than the actual distance.

Previously had a pixel, a Huawei, and something else (can't remember, not iPhone) all of which clocked the expected distances on my regular running routes.

Did you find a resolution? I've had my phone a year and I have just accepted it's poor in this area.
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AdamC2
First Poster
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I received a new phone and still has the same issue with Google map, and only with Google map...

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