EXTERNAL HARD DRIVE

[apostoloslilias]

Hello,

I have a SanDIsk Extreme external USB drive. The format is ExFAT. I am trying to connect to my Galaxy S24 but the device doesn't recognise it. Is there any solution to this problem?

[BandOfBrothers]

Hi @apostoloslilias and may I extend a Warm Welcome to the Samsung Community Forum. 👋 

Are you definitely using a data cord. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If you haven't also try a Google Search 👀

If i can be of any further help please don't hesitate to ask  😎 

[Reylob]

Hi @apostoloslilias 

ExFAT is supported by the phone. I have one that I use to transfer data among several devices, MacOS, Windows, Linux and Android.

Is this a new HDD? Does it have a LED to indicate activity? Does it work fine with other devices?

I would try to put the drive on a Windows PC and check if it reports some errors. Restart the phone and try again. One thing to keep in mind, if the HDD is very full or have a very large number of files, it might take a bit of time to have the HDD ready.