Extending Ring Time before Voicemail

[Piper123]

Hey folks

S24 Ultra - bought from Samsung and using a sim from Talkmobile.

After 4 rings, call goes to voicemail. 

**61*121*11*XX# should be the code where XX is the number of seconds. It registers ok but still device only takes 4 rings then voicemail. 

Talkmobile also suggested **61*121*10*XX# but the device doesn't like code. 

Talkmobile say that they cannot change it at their end. 

Any ideas please?

[BandOfBrothers]

Hi @Piper123 

I think you know what I'm going to say here, buddy. 

This is controlled by the network. 

A Google Search does bring up some suggestions. 

[Piper123]

Yep and tried. Been taking to Talkmobile but they are saying they cannot do it and I have to put the codes in.

Nothing working so far.

[Bigtasty65]

Have you tried going phone settings>connections. Then typing in voicemail in the search/magnifying glass. Then delete the voicemail phone number under the SIM that you're having trouble with?

[Piper123]

I wouldn't have voicemail then?

But I want voicemail - just not after 4 rings

[Bigtasty65]

How many times do you want it to ring before you don't want to answer it!?

[Piper123]

30 seconds would be ideal so say 10? Double what it is doing now

[Bigtasty65]

Like BandofBrothers mentioned, it really is with the network. I remember myself phoning customer services at Three and they extended it their end for me. Never have any trouble now. If my phone rings now and I don't want to answer it before voicemail kicks in. I simply reject it and it goes to voicemail.

[Piper123]

Appreciate that but 3 different agents on different days have all said they cannot do it.

So what can I do?

[Bigtasty65]

Maybe try going into a Talkmobile shop near you. Maybe one of the associates there could work some wizardry.
Don't Talkmobile bounce of somebody else's network? If they do, perhaps that's the problem??