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Email

(Topic created on: 07-07-2024 08:34 PM)
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I have this problem too

Yabba
First Poster
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My S24 can't receive emails, some how Samsung account has been set up with an old email address that hasn't been used for 8years.

How do I delete account completely and set up with correct email? 

I can't edit Samsung profile which has been set up with wrong email plus when ask for recovery email won't accept email that works.
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3 REPLIES 3
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK Customer Forum

I would recommend reaching out to Samsung Customer Support. They should be able to help you.
S24 Ultra
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BandOfBrothers
Samsung Members Star ★★
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Hi @Yabba 

This may help. 

Samsungs Accounts Team on  0800 995 1079.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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GoanGeek
Samsung Members Star ★
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Settings account sign put and create a new account with the correct email.

You will loose the other stuff if you have been using it on the old email for a long time.

You could probably backup in Google ONe things like contacts, photos etc if you wish before deleting the account.
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