Dust under glass on display of S24 Ultra

Char93 · ‎27-01-2024

Just received my new S24 Ultra today, there appears to be what looks like specs of metal dust underneath the display by the selfie camera and ear piece. Looks a very similar colour to the frame.

Anyone else come across this? Am I just unlucky?

GusB · ‎27-01-2024

Sorry...nothing on mine 😬

**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **

Tourbillon De La Vie · ‎27-01-2024

Got a pic of it ?

Char93 · ‎27-01-2024

Yes here you go.

BandOfBrothers · ‎27-01-2024

Have you contacted the Online Shop Team to ask for a replacement phone @Char93 ?

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Char93 · ‎27-01-2024

Yes awaiting a reply. Just thought I'd see if it's a common issue

BandOfBrothers · ‎27-01-2024

@Char93 I haven't personally seen any other related posts.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

GoanGeek · ‎27-01-2024

That's the wallpaper. Change your wallpaper.

Follow Me, like my posts and Mark as Solution if I helped solve your Problems.

Char93 · ‎27-01-2024

Oh come on 🤣 I'm not that silly.

This was before the phone was even turned on.

GoanGeek · ‎27-01-2024

Fair enough. One consumer almost had a heart attack thinking the stars on the wallpaper were damaged screen.

Infact the wallpaper does look like the screen has issues.

Follow Me, like my posts and Mark as Solution if I helped solve your Problems.