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Dim display after phone unlock

(Topic created on: 28-03-2024 06:10 PM)
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Edgie70
Troubleshooter
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Hi team , the odd time when I've unlocked my phone via fingerprint the screen is dull , brightness is set to 50% , it's like it comes on at 25% instead of 50 , lock the phone then unlock and it's back to normal brightness, there's no extra brightness settings turned on or adaptive brightness turned on . Anyone else had this ? 
8 REPLIES 8
Joeeye
Legend
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Have you checked if the extra dim setting is enabled under settings>accessibility>vision enhancements?
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Edgie70
Troubleshooter
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Yeah that's all off , it literally happens once out of 30 times
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Joeeye
Legend
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I see. It does sound like some software bug, maybe with a widget or some app.
Edgie70
Troubleshooter
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I'll do an error report after it does it again
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Edgie70
Troubleshooter
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Well after several error reports Samsung now want a video of the screen being dim after I unlock the phone and lock again then unlock and it's back to normal brightness.....

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Edgie70
Troubleshooter
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Hi again , after various updates , this is still happening, it's happened twice tonight , unlocked phone via fingerprint, screen looks dim , lock them unlock and it's back to the brightness it's set to
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DouglasRV
First Poster
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I have the same problem with m55.

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Edgie70
Troubleshooter
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I put error reports in via members app and after a couple of SW updates it's been ok
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