Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Charging when not plugged in

(Topic created on: 02-03-2024 09:12 AM)
4556 Views
James0290
Apprentice
Options
I keep experiencing my phone popup that the device is charging even though it's not plugged in. Has happened whilst reading emails and videos on Instagram so not a specific task causing it.

Along with the fault periodically not charging unless restarted phone this is starting to show more bugs week by week.


4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
Options

Just as a starting point please try >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

smg1
Troubleshooter
Options
This was happening to my partners S24 Ultra and Clearing the Cache partition solved the issue.
TechZilla
Samsung Members Star ★
Options
Also check your charging port is clean and nothing stuck in there.
TechZilla - Samsung Members Star
BandOfBrothers
Samsung Members Star ★★
Options

Yes indeed the process can help with lots of phone hiccups @smg1  😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes