Charging issue

[ahraste]

I can't charge my S24 Ultra. The charging cable is very loose when I connect it.Anybody facing same issue 

[Tourbillon De La Vie]

Did you try different cable. When did it start being loose 

[ahraste]

I'm using only original charger after one year the cable loose to charging port then I tried another cable still same issue

[johnz237]

Hi! Welcome to the samsung members community!

Look into the port with a torch. Does it seem bent, dirty or missing at all?

Try another cable.

USB-C does always have some give; it's by design to ensure it doesn't cause easy breaks.

*Get an air canister and blow air into the port. Do NOT blow into the port with your mouth, as the condensation can cause issues.

*Try using a very thin cloth or soft bud to clean out the port. Avoid using solid materials, as this can bend the pin on the inside.

If multiple chargers and the tips above aren't working, I'd suggest contacting customer support.

[-Robot-]

The port may be blocked with dust and lint from your pockets

This has happened to me several times. You can take it in to a phone shop and have them clean it, cost me about £15 or you can try do it yourself

Just be super careful if you do it yourself, you need an air gun, that's helps but if you break anything don't blame me

Robot Caveat: if you listen to what he says and break anything, I promise not to sue him 🤖

[ahraste]

I just cleaned charging port from the shop now its working fine thank you