Camera Zoom Issue: Pink Glitch Screen on S24 Ultra while shifting from 3x to 5x, 10x lenses.

[Nir007]

Hello Samsung Community,I've encountered a troubling issue with my Samsung Galaxy S24 Ultra's camera. When recording videos in low light conditions, especially after zooming in to 3x and then shifting to 5x, the screen gets covered by a strange pink glitch. This pink screen obscures the entire display, making it impossible to see what I'm recording.I've tried restarting the phone and ensuring it's updated to the latest software version, but the issue persists. Has anyone else experienced this problem? Any advice or troubleshooting steps would be greatly appreciated.Thank you!

@samsungcare@samsungindia@samsungservice

• #camera_glitch#pinkscreen

#issue#samsungs24ultra

[Mayur Pahuja]

Is this issue came after the update?

[Shrekopher]

just had this happen today. Tried to zoom to get a picture of this blue bird, output was pinked out. 

[Sotacity]

I have the same problem only from 1x-3x zoom though every other zoom seems to be fine tho love to know what is going on 

[sefox]

Yes I have the same problem

[Nir007]

No I've had this issue for a long time...I was told by a technician than this will get fixed after the next update...I got the 6.1.1 update...and still this issue persists.

[Nir007]

Been facing this issue for a long time now...and mailings/ reporting this is of no use.

[skwerth]

Hello...I have the same issue with the camera. Did you find a fix?

Thanks