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Calender and email

(Topic created on: 04-11-2024 11:41 AM)
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chicka
Student
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I've just upgraded from s20+ to s24+ but my calender and emails haven't come across. 
Any advice on how to solve this please?! 
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AndrewL
Moderator
Moderator
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@chicka: Have you registered the same Samsung and Google accounts to your new S24+? If so, please open the Calendar app > Tap the 3 lines in the top left > Manage calendars > Make sure that the relevant accounts are toggled on > Back > Tap the 3 lines once again > Sync now > Swipe from the top of the screen to the bottom, then again to enlarge the Quick Panel > Make sure that 'Sync' is enabled. 

If this doesn't work, and if you have access to your S20+, you can head to Settings > Accounts and backup > Samsung Cloud > Backup data > Calendar (toggle this on) > Back up now, then follow the steps above on your new device. Alternatively, tap on 'Transfer data for device setup' and follow the on-screen instructions. 

Emails are stored on your providers servers, and can be synced to your new phone by registering your account via a compatible Email app. I recommend using a dedicated app where possible, or Gmail > Tap your profile in the top right > Add another account. 

chicka
Student
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Thanks so much!
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