I've heard back from Samsung on my second message to them. I assume by their response they are not going to fix this problem we are all having. Here is the response I received from Samsung:
Thank you for using Samsung Members App.
I understand that issues may arise after a phone update, but it is necessary to update the phone to the most certified and latest version through updates and also the cause of this issue is not due to the phone itself but is estimated to be caused by the low version of the vehicle's Bluetooth chipset. Please check with the vehicle manufacturer site to see if an update to the vehicle's firmware is possible.
We appreciate your business.
10/21, 10:13 AM
I am not going to have my car dealer update my car audio blue tooth. The way I see it, this function worked over the past several updates and after this update, now it does not work. It's Samsung's problem, not mine! They broke something that was working perfectly. They broke the phone that I bought from them that was working perfectly and I hold them responsible. Although I know updates can break some functions, I could accept it if the manufacture (Samsung) took the responsibility to admit their mistake and say they will fix it in the next update. I would understand that, but to push the problem back on the customer is not acceptable. If they do not fix this problem you can bet when I buy a new phone, it will not be a Samsung!
