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Bluetooth Connection Issues After One UI 8.0 Update

(Topic created on: 4 weeks ago)
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AJac1986
Explorer
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Is anyone else experiencing Bluetooth issues after the latest one ui 8 update? I have a car alarm that connects to my phone and it's been fine until yesterday when I did the update. Now the phone won't stay connected to the alarm, it connects for around 7 or 8 seconds then drops off. Extremely annoying and causing me quite a few issues
66 REPLIES 66
Members_woLdpuI
First Poster
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having the same issue, samsung buds wont auto connect, samsung watch wont auto connect, now unable to use more than one of my bluetooth devices at a time. found a work around for the hands free kit, open bluetooth settings and turn off audio and phone then switch back on and it will connect. very poor to roll out an update that is not ready or fully tested, anyone know if its possable to roll the update back (S24 ultra)

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Members_W2P3dhL
First Poster
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I installed the update yesterday.

I have a pair of Shokz OpenDots One that I really love but, when I connect them with my Bluetooth, sometime the sound doesn't exit from the earbuds.

Firstly I thought it was a Shokz's problem but, trying to connect my brother's Airpods, I found the same error.

Sometime they go, sometime they don't go. I'm not happy specially because I work and study with my earpods.

Hope they'll resolve this problem fast

 

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AJac1986
Explorer
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Once again, everyone who is having a problem with unstable/disconnecting Bluetooth, need to send an error report to samsung. This is quite obviously a serious issue and Samsung need to take it seriously. Visited the samsung store in London yesterday and they couldn't advise anything really, apart from saying that samsung should release a software update to rectify these issues
Subhi_Mahfouz
First Poster
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I have same issue too. How can I submit an error report to Samsung?

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Subhi_Mahfouz
First Poster
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Same Issue after One UI 8 update.

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Members_dEQEev5
Journeyman
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Why are Samsung reps ***** ignoring this and not acknowledging it at the ***** least?

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Twodoor
Journeyman
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Apparently Samsung does not monitor these community boards. To send a message to Samsung, if you do not have the Samsung Members App installed on your phone, go to the play store, download and install the Samsung Member App. From the app, there is a support tab at the bottom of the screen. Tap support and follow the prompts. You may have to create a Samsung account. When you send your message to Samsung the app should also automatically send a copy of the phones log files. This was the only why I got any feedback from them. Of course, they threw it back on me, so I did everything they asked me do and when it didn't work I sent them another message. I have not heard back from that message yet.

Twodoor
Journeyman
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Everyone having an issue after the UI 8 update please follow these instructions and flood Samsung with support messages:

Apparently Samsung does not monitor these community boards. To send a message to Samsung, if you do not have the Samsung Members App installed on your phone, go to the play store, download and install the Samsung Member App. From the app, there is a support tab at the bottom of the screen. Tap support and follow the prompts. You may have to create a Samsung account. When you send your message to Samsung the app should also automatically send a copy of the phones log files. This was the only why I got any feedback from them. Of course, they threw it back on me, so I did everything they asked me do and when it didn't work I sent them another message. I have not heard back from that message yet.

Sarakoth
First Poster
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I have done that many times, in fact it is the only way I can get it to work ATM but doing that EVERY SINGLE TIME I get in the car is not a solution! It does not solve the problem, has to be done each time.

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Sarakoth
First Poster
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Same issue here.. done the update, bluetooth to car no longer works autoamtically, have to dive into the bluetooth settings and turn on the "audio" option. However even this seems to turn off after about 10 minutes.. on my 30 min commute I know have to try and reconnect 2 or 3 times while driving!!!!

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