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Bixby camera commands no longer working

(Topic created on: 13-03-2024 03:32 PM)
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GGMan
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Hi my Bixby commands like take a selfie. Take a photo, start video recording, are no longer working after new update. 

I have cleared storage data for bixby but issue remains. Google voice commands work okay but I do prefer bixby as you could also use voice to change between lens etc. 

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      Reylob
      Samsung Members Star ★
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      Hi @GGMan 

      Your post tickle my curiosity.

      I have a S24 Ultra with the latest update (AXBG). Bixby is working really good for me.

      I tried these commands,

      Take a selfie, it opened the camera changed to front camera and took selfie.

      Then I tried,

      Take a photo, it opened the camera and took a photo with the front camera as it was left from previous command.

      So, I tried

      Take a photo with rear camera, it opened camera changed to rear camera and took a picture.

      Finally, I tried

      Take a selfie in portrait mode.

      It opened the camera, changed to front camera, changed to portrait mode and took the picture.

      I thought it was really good. I do not use Bixby for taking pictures, but I can see its value.

      Have tried, clearing cache or data from the Camera and Bixby? Additionally, you could also clear the cache partition.

      On Bixby settings -> advanced features -> Off line processing -> On ( I toggled this On)

      I do not know if that might have helped to the functioning of Bixby. I could see that you had Wi-Fi and mobile data, but I wonder if there is connection issue.

      By the way, this is the link form Samsung support to clear cache

      https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

      For the cache partition, the phone must be connected to a computer or phone and if you miss booting into recovery boot, turn off the phone and tried again.


      Technology enthusiast, but not related to any technological company.

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      5 REPLIES 5
      BandOfBrothers
      Samsung Members Star ★★
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      Have you tried deleting the commands and resetting them back up @GGMan  🤔 

      Also Samsung can be sent feedback via their Samsung Members App.


      Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

      The advice I offer is my own and does not represent Samsung’s position.
      I'm here to help. " This is the way. "

      Glenntech
      Samsung Members Star ★★
      Options
      I use the S Pen to control the camera at times.
      Though it doesn't switch between lens.
      But you can change between modes, swap to the selfie camera. Take burst shots etc
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      Solution
      Reylob
      Samsung Members Star ★
      Options

      Hi @GGMan 

      Your post tickle my curiosity.

      I have a S24 Ultra with the latest update (AXBG). Bixby is working really good for me.

      I tried these commands,

      Take a selfie, it opened the camera changed to front camera and took selfie.

      Then I tried,

      Take a photo, it opened the camera and took a photo with the front camera as it was left from previous command.

      So, I tried

      Take a photo with rear camera, it opened camera changed to rear camera and took a picture.

      Finally, I tried

      Take a selfie in portrait mode.

      It opened the camera, changed to front camera, changed to portrait mode and took the picture.

      I thought it was really good. I do not use Bixby for taking pictures, but I can see its value.

      Have tried, clearing cache or data from the Camera and Bixby? Additionally, you could also clear the cache partition.

      On Bixby settings -> advanced features -> Off line processing -> On ( I toggled this On)

      I do not know if that might have helped to the functioning of Bixby. I could see that you had Wi-Fi and mobile data, but I wonder if there is connection issue.

      By the way, this is the link form Samsung support to clear cache

      https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

      For the cache partition, the phone must be connected to a computer or phone and if you miss booting into recovery boot, turn off the phone and tried again.


      Technology enthusiast, but not related to any technological company.
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      GGMan
      Explorer
      Options
      I had reset Bixby, but not the camera since Google Assistant was working. So, I just cleared the storage on the camera app, and that solved the issue.

      I do like bixby for controlling the phone, especially changing font size when I don't have my glasses at hand. 🥸
      Reylob
      Samsung Members Star ★
      Options

      I am glad the issue is solved.

      Bixby is very good.


      Technology enthusiast, but not related to any technological company.
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