Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Why does my s23 + take screenshot on its own

(Topic created on: 02-09-2024 02:59 PM)
218 Views
pbsm
First Poster
Options

Why does my s23 + take screenshot on its own

0 Likes
2 REPLIES 2
Tourbillon De La Vie
Samsung Members Star ★
Options

when does it typically happen?

BandOfBrothers
Samsung Members Star ★★
Options

Basically it shouldn't @pbsm 

I'm wondering if an app is causing this issue. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

If the issue continues in Safe Mode then try 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "