USB not working properly

[V8ldas]

Not working properly

.. 

[Pugs1957]

That gives us a lot to go on. How about explaining the issue?

[V8ldas]

Not working properly USB... Diagnostik don't see...

[Pugs1957]

Sounds like a warranty claim. I recommend contacting support through the members app.
Hope you get it fixed.

[MorningBlunt]

This query sounds like you asked Bixby to do a search for you.

[AndrewL]

@V8ldas: I have edited the title of your post to properly reflect the issue you're facing, and to help other Community members who might be facing a similar issue. For clarity, are you referring to USB charging, or a USB accessory? Have you tried checking the USB port for any dust any debris, and clearing anything you find with a soft bristled brush? Furthermore, try heading to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show System apps (toggle this on) > OK > USBSettings > Force stop > Storage > Clear cache > Clear data, then restart your device. Let me know if this helps. 

[V8ldas]

Now I understand, my phone doesn't accept the beta version, I'm stuck with a new phone... I can't update the firmware...

[Ray_E]

Hi Andrew,

I had a moisture/debris error which resulted in the usb c port being disabled.

Steps i have taken but still partly have an issue:

1. Cleaned the port. I have done the above and it not not help. (including multiple restarts)

2. installed the latest software/drivers and it cleared the moisture/debris issue error

3. My phone charges via the usb port however, headphones, data transfer and android auto no longer works with the cable.

4. i tried changing the "default USB config" to usb tethering and transferring files but this did not change. (tried different cables as well)

Currently : My phone charges via the usb port however, headphones, data transfer and android auto no longer works with the cable.

[rlisperguier]

I'm having the same issue, have you be able to fix this?.

Currently when I plug in the phone to USB and then restart, it works the file transfer and the PC recognize the phone, but if I disconnect the device and connect it again stop working the USB connection (only charging), and works only if I follow this steps: Open USB Settings > Clean Cache > Restart Phone.

[Ray_E]

I did a warranty claim and port was changed.