Solved: Software problem

Anonymous User · ‎28-02-2025

My Galaxy S23 has slowed down after the February 2025 update, I immediately cleared the cache, then ran App Booster and in the last hope that it would be fixed, I went to factory reset, but it was useless, I ask Samsung developers to eliminate this problem in the next update...

and don't sacrifice the Galaxy S23 series for the sake of selling the Galaxy S25 series, I understand that this was done so that we can move on to the Galaxy S25, but I paid for this phone a year and two months ago, and it's unfair to treat your fans like this

Software bug or business policy?

I am a Galaxy S23 user and Samsung fan, and I have been with Samsung since 2013, starting with the Galaxy S4. This is my opinion, and is not an anti-advertisement.

johnz237 · ‎28-02-2025

Samsung does not slow down models to sell the next, in my opinion. It makes no logical sense, especially with stricter rules now.

Go to the Members app, support, feedback, and make sure to check the box to send diagnostics so developers can see what is happening.

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johnz237 · ‎28-02-2025

Submitting feedback with system logs will show if anything needs fixing in future patches.

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johnz237 · ‎01-03-2025

That's not a bad thing? Clearing cache partition helps with a lot of issues

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johnz237 · ‎01-03-2025

That sounds best.

So as of right now this seems like samsung must fix.

Glad to have helped in any way I could.

Be sure to set this as resolved so other people with the same issue get the same answers. 3 dots next to message- click accept solution

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Styop · ‎06-03-2025

Listen sir, I am also using Galaxy S23, my phone also got a bit slow after the February update but it was fixed in a day and it works very smoothly like new believe me nothing artificial for the sake of selling.

It's your choice to buy what you want, no one is forcing you to stay with Samsung, but you will come back in the end.

I don't work for Samsung and I don't advocate for Samsung, I'm a Samsung fan and this is my opinion, Galaxy S23 and Galaxy Tab A9 User

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Tourbillon De La Vie · ‎28-02-2025

Slowed down how

Anonymous User · ‎28-02-2025

In some places they work intermittently and as was written in another article, I seem to be using a 90Hz screen, yes it has slowed down, and my phone is no longer under warranty and I can't confirm with the service center.

johnz237 · ‎28-02-2025

Samsung does not slow down models to sell the next, in my opinion. It makes no logical sense, especially with stricter rules now.

Go to the Members app, support, feedback, and make sure to check the box to send diagnostics so developers can see what is happening.

Anonymous User · ‎28-02-2025

I wrote to them and they said they were powerless remotely and said bring it to a service center, but it is no longer under warranty. How can I see and use what you said in a video version? Maybe I didn't mention the diagnosis.

johnz237 · ‎28-02-2025

Submitting feedback with system logs will show if anything needs fixing in future patches.

Anonymous User · ‎28-02-2025

Are you talking about these lines ? << Send system log data • Send a system log to help resolve your questions. >>

Anonymous User · ‎28-02-2025

Thank you very much for your help, you did everything you could.

johnz237 · ‎28-02-2025

Yes. Final question. When you say cleared cache do you mean app cache or system cache partition where you go into the recovery menu?

Anonymous User · ‎01-03-2025

system cache partition

Software problem

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