SmartThingsFind no UNLOCK option

[katka85]

Does anyone know if there is an issue, I seem not to be able to ser Unlock option?

[Tourbillon De La Vie]

To unlock what? 

[katka85]

Unlock my other phone as I have forgotten the pattern I set 🤦‍♀️

[Tourbillon De La Vie]

Try via findmymobile.samsung.com

That's assuming you have enabled remote unlock in find my mobile 

[katka85]

That is what I am doing...but Unlock option dissapeared and yes remote unlock is enabled...

[Tourbillon De La Vie]

Just tried it and no unlock option either

Maybe we have to setup lock first. Counterintuitive if so

[Tourbillon De La Vie]

I think it will only show unlock if you have forgotten the password/pin etc and then follow the link it offers in that case

[Mohammad Umar]

no after security update of 1 august 2023 this option is disable

[Mo_Desoky]

any new idea? i have same problem