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Smart view wallet case stopped working after update

(Topic created on: 19-01-2024 07:28 PM)
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mon90
Apprentice
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Has anyone had this issue with their smart view wallet case that stopped working??
Mine is completely gone. I close the lid and it doesnt turn off the phone, and the screen i had set up before is gone as well. 
Can anyone help? 
Ive restarted the phoen a couple of times and checked all updates. All good. 
Anything else i could try??

Please help #sos #smartviewwalletcase
37 REPLIES 37
Members_eOlWXv9
First Poster
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It only works until you turn off the phone. When you turn it back on, it does not detect the case. If you remove it from the case and put it back on it works again. Samsung should generate a solution as soon as possible.

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Members_mw6J08d
First Poster
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No idea how, but this fix works. Thanks!

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rach83
First Poster
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Hi can someone help me please I got smart case for my samsung s23 fe the window was working until it the phone update and not working at working I tried resetting settings and still hasn't worked please help..
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TheMoog
Explorer
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try the fix I posted on page 2 of this thread

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mon90
Apprentice
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I think you need to turn off the nfc
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k07
Apprentice
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My A34 has just had an update today and the case stopped working. Normally this tends to happen every so often and restarting the phone normally fixes it until the update today. Been looking around online for a fix and seen this. I'll admit, I was very sceptical! However, just done it and it really works! What is that witchcraft :face-with-tears-of-joy: Thanks!!

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SEV07
First Poster
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Many thanks for your information.
Your tip brought back smart view
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Members_AMo11ue
First Poster
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I don't know how you found out, but it solved the issue on my Samsung Galaxy S22 Ultra. It's a shame that Samsung can't be more helpful. Thank you!

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Members_T5dOTWe
First Poster
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This has worked extremely well very grateful as it’s been driving me mad thank you

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TheGardeningLady
First Poster
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It WORKS!!!  I LOVE YOU!  

I have been totally lost without the case feature working!

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