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Smart Lock not working Galaxy S23 Ultra

(Topic created on: 21-09-2023 08:33 PM)
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Iain321
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I use my Galaxy Watch 4 Bluetooth connection with my Galaxy S23 Ultra to automatically unlock my phone via Smart Lock. 
But this Smart Lock method no longer works. 
Settings give me the choice of using Smart Lock with a trusted place or on body but the third choice - connected device - is now missing. 
Is this a Google Play Services fault again? Or is it Samsung? 

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Solution
Scothotnm
Apprentice
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I had the same issue. I found out goolge play services was not updating. Had to manually force it to update. After 3 tries it finally updated. After the restart trusted devices was there again. 

Screenshot_20230922_190551_Settings Suggestions.jpg

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9 REPLIES 9
paul181
Student
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Same here on S21 5g. Can we have it back again please.
Tourbillon De La Vie
Samsung Members Star ★
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It will be corrected, at some point 

https://9to5google.com/2023/09/21/trusted-devices-missing/

Iain321
Pathfinder
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Thank you. Good to know it's not just me....sort of.

Let's hope Google fixes it soon...I'm really missing it. 

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aadam75
Journeyman
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W moim S23+ opcja zaufane urządzenia również znikła wczoraj po aktualizacji. Samsung napraw to!

Iain321
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Reply from Samsung to error report: Screenshot_20230922_163623_Samsung Members.jpg
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Sian_A
Apprentice
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Same on my S22
Solution
Scothotnm
Apprentice
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I had the same issue. I found out goolge play services was not updating. Had to manually force it to update. After 3 tries it finally updated. After the restart trusted devices was there again. 

Screenshot_20230922_190551_Settings Suggestions.jpg

Iain321
Pathfinder
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Yayyyy...thank you @Scothotnm ....forcing Play Services update does indeed work. All three Smart Lock settings are now back. For those that don't know how to do this:
Settings > About Phone > Software Information > Google Play system update > Check for update (in box at bottom of screen)
Again....thanks to @Scothotnm

Screenshot_20230923_094819_Google Play services.jpg
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XSR
First Poster
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Looks like Smart Unlock has been renamed to Extended Unlock as of Dec 2023...

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