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Side buttons wont take screenshot after update 4/29/2025

(Topic created on: 30-04-2025 03:35 PM)
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I have this problem too (1)

cjterry2025
Student
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My Samsung did a system update yesterday, 4/29/2025, and now the side buttons won't take a screenshot. It only will turn it up when I click both up and down buttons. Before I could click on both buttons and take a screenshot. The buttons work otherwise as normal.

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Solution
cjterry2025
Student
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I got it figured out. You now have to click twice for it to work. Before you just needed to click once on each button at the same time.

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3 REPLIES 3
Solution
cjterry2025
Student
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I got it figured out. You now have to click twice for it to work. Before you just needed to click once on each button at the same time.

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JAMES4578
Samsung Members Star ★★
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As long as you have it sorterd. However variety of ways to take a screenshot on your Device such as Palm Swipe, from quick settings and Bixby.https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-de...

 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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JLF2712
First Poster
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I am having the same problem and I can't figure out how to fix it. It's super annoying. Why would they change how you screenshot? And i'm supposed to be expected to figure out a new way to take screenshot. I don't want to do any of the other ways I want to do the way i've always done