Samsung S23 Ultra unusual battery draining with "Contacts Storage"

[ProBaby]

My phone started draining battery very badly since a few days ago, say 4 to 5 days ago and my phone is also overheating badly. Upon checking my battery usage, there is this "Contacts Storage" tops the list everyday. Also, there is a notification every 1 minute showing "Google Contacts backing up 1 contact".

I tried every possible methods as follows:

1. Hard restart phone

2. Clear cache for Google, contacts, Gmail, chrome

3. Disable all accounts contact sync except for my primary Gmail account which consists of all my call contacts.

4. Disable and enable Contact sync for my Gmail account
   
   5. Updated my phone to UI 6.0

None of these methods work.

So what should I do now to resolve this unexpected issue? I'm now charging my phone every 3 hours and it will be dead within 4 hours with light usage on WiFi only.

I contacted Samsung Hong Kong customer service and they told me there is nothing they can do for me.

[Dsbubber]

Same here. They don't have the solution to this. I also have the same iaaue but still facing it. Now thinking about changing my phone

[Dsbubber]

Factory reset also not work. Don't try

[tiwana086]

i did only one step and it's sovled, i deleted the dual whatsapp , now i am fine, and deleting contact sotorage cache didn't help me

[tiwana086]

i did only one step and it's sovled, i deleted the dual whatsapp , now i am fine, and deleting contact sotorage cache didn't help me

[Haitham_hemdan]

Thanks alot, I think it's working well tillnow 

[kishore2311]

Deep sleep whatsapp 2. worked.

[kishore2311]

Deep sleep whatsapp 2 worked

[Members_RP5LQCE]

Thank you for this suggestion, I also installed a dual whatsapp few days ago, saw google contacts sync pop up occasionally, noticed battery draining. Will uninstall! 

[Anonymous User]

Dears,

I had the same issue and I tried all tricks but nothing worked. When i signed out of Samsung Account,  the problem solved. No more Contact Storage taking battery power. So it was Samsung Account taking my battery.  I changed 2 mobiles because of this.

Sign out from Samsung account in Settings. 

[Anonymous User]

I have thos problem,  I tried all the way, I sold Samsung notebook 20 ultra took S23 ultra and now I am changing to IPhone.

No solution provided by Samsung. 

When they introduce new phone, they damage the old phones with updates. Shame on Samsung. 

I was a fan of Samsung from s6 till s23. No more ....