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Samsung s23 Ultra - OneUI 7 - Problem in settings

(Topic created on: a month ago)
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PortoNL
Journeyman
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I'm trying to install an APK, so I need to enable installation from unknown sources in the settings. However, every time I do this, the Settings app crashes.

 

Does anyone know how to solve this. I don't want to reset my phone

1 Solution


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Solution
PortoNL
Journeyman
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Solution Found!

 

I had a work account that was set up before the One UI 7 update. I removed it today to install an APK file, but it wasn’t completely removed — remnants of the company policy were still in place. To fix this, I reinstalled the work profile using the Company Portal app and then removed it again. After doing this, I was finally able to access "Unknown Sources" and install APK files without any issues.

Maybe Samsung can have a look in to this bug.

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9 REPLIES 9
Tourbillon De La Vie
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Hard reboot the phone and try again 

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PortoNL
Journeyman
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Already dit this ..twice

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PortoNL
Journeyman
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this is what happens 

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PortoNL
Journeyman
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Troubleshooting steps taken:

-Hard Reboot

-Killed all open apps

-Cleared Cache/Storage on settings

 

Nothing helped

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PortoNL
Journeyman
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Just checked, it does the same thing in safe mode

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Tourbillon De La Vie
Samsung Members Star ★
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Did you customise your phone and remove some apps via adb? Maybe disable auto blocker if enabled

Run diagnostics via Samsung members app 

Solution
PortoNL
Journeyman
Options

Solution Found!

 

I had a work account that was set up before the One UI 7 update. I removed it today to install an APK file, but it wasn’t completely removed — remnants of the company policy were still in place. To fix this, I reinstalled the work profile using the Company Portal app and then removed it again. After doing this, I was finally able to access "Unknown Sources" and install APK files without any issues.

Maybe Samsung can have a look in to this bug.

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Yetski
Journeyman
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Are you sidelining apk file. If you've got the app downloader. This app side loads. It's available on the app store. Hope that helps s23 ultra running ui7 from beta test. Been running fine.
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