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Samsung S23 Secure folder not loading up

(Topic created on: 3 weeks ago)
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opsybee
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I cannot seem to find the secure folder. I can access it from the settings tab, log in with the fingerprint but cannot see it anywhere in the phone. I have also used the "add secure folder to apps" tab and it still doesn't show.

 

I must have tinkered with it somehow but cannot find a way to access it 

Galaxy S23 

 

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DannyT
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Hey there, @opsybee. Check out this guide https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

Head to the 'Can I Hide the Secure Folder from the Apps screen' section. Further down in that section, it shows how it could be turned off in the quick panel.


Welcome to the Community!

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Tourbillon De La Vie
Samsung Members Star ★
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Remove it and then reinstall it. Hopefully it will come back 

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DannyT
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Hey there, @opsybee. Check out this guide https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

Head to the 'Can I Hide the Secure Folder from the Apps screen' section. Further down in that section, it shows how it could be turned off in the quick panel.


Welcome to the Community!

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