Samsung S23 Plus WIFI/BLUETOOTH ISSUES after ONE UI update 6.1

[Kjetil]

Samsung S23 Plus WIFI/BLUETOOTH ISSUES after ONE UI update 6.1

Bought a new S23 plus about 4-5 months ago (28.april). Had no issues with the phone until One UI version 6.1. 

- After updating i started loosing wifi and Bluetooth, like not able to connect at all and no wifi network/devices showing. And wifi i constantly staying in "Turing on.." not finding any nearby WIFI. Had this issue a while now and sometimes it randomly starts working again maybe a few days and then then, suddenly stops working and cant find any wifi networks any more. 

Quite an annoying problem and should not be expected with an "high end" device like this.

- I also have an older S10e that i compared with and it finds the different Wifi networks no problem and the issue is only on my S23. So any router issue can be ruled out. On the S23 its not just home network's but, any wifi. It simply can't detect/register it at all.

Troubleshooting ive already done multiple times include:

- 1. Use the Samsung Members app to diagnose Wi-Fi connectivity issues. Open the Samsung Members app, go to Support and tap 'Phone diagnostics', and select Wi-Fi' to test it. 

Not helpfull at all becuase it doesn't even test anything when there is no wifi signal. Just says all OK. Useless

- 2. Reset the settings. Settings>General management>Reset>Reset Wi-Fi and Bluetooth settings. No difference 

2. Test in Safe Mode. No difference

3. Clearing the cache partition. To get to recovery mode: -Turn off phone ⁃ Once off, hold down volume up and power buttons simultaneously ⁃ When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears ⁃ Use volume buttons to navigate down to clear cache. No difference 

- also done a "hard reset" between all these. Holding powerbutton and lower volume, util it shuts off. Which seems to work sometimes. But not every time so i think the phone just randomly decide to work at does times.

- Only thing i havent done is a factory reset of obvious reasons. Which i would like to avoid doing if i possible 

So with all that, im pretty sure this is a software issue the way it just randomly starts working for a while and then stops again. What else can i do to permanently get rid off this issue?

Anyone who can assit me here?

Product name

Galaxy S23+

Model name

SM-S916B/DS

[Prashant Shishodia]

I am in Amsterdam using S23 ultra bought from India during a visit this year. Everything was fine till last week but now there is no signal now. I tried factory reset but no help. I don’t even know if they are going to fix it or I need to travel again for a hardware replacement because I need to pay for my parents in India and it won’t be possible with this issue. 

[G0tsk1llz007]

My WiFi and Bluetooth are also not working after the update. How can i get it back… I use this for work and it hooks up to my truck while im driving all day. Need a fix now! Trying the security update hopefully that fix is thing….why do i have to que that? It should DL automatically

[Mikefaj]

My S23+ is also buggy after this recent update. My bluetooth connects but the music stutters and is choppy. I can fix the bluetooth problem by turning wifi off on my phone then bluetooth is perfect. I have wifi issues 2.4GHz too. But if I turn bluetooth off, then wifi is perfect. Clearly interference that should be managed/avoided by the phone OS.  This problem has only arisen in the last few weeks. 

[MAHENS]

I face the same issue. And this is right after I installed the update

[mcCheesey]

I have the exact same issue, using a s22 ultra, updated to latest software and immediately had issues. I can use either wifi or Bluetooth, but wifi is on and I connect Bluetooth it drops the wifi and vice versa or just crashes and I have to reboot.

[MAHENS]

 

Samsung is taking responsibility and are looking into a fix. Let's hope this gets resolved soon.

[Mickys28]

Mr Moderator this is a widespread issue ever since smasung released UI 6.1 it has broken / bricked so many phones including myself i cant even use my galaxy watch or ear buds as bluetooth doesnt work/connect let alone even turn on same as wifi it doesnt show any wifi even when i do get it to turn on so its a software issue not a connection issue elsewhere

[klbjt]

Same problem here on Galaxy S22. Random reboots, sometimes stuck in boot loop for 30 minutes etc. It was difficult to create a device backup because of random reboots.

[AmsalemDaniel]

Same issue on Galaxy S23Ultra.

I had a security fix installed and phone came up with Wifi that will not turned on.

[kookyblobbes]

Anyone found a solve for this issue? Driving me insane.