Samsung-offers.claims - legit? Not according to Norton

[mman444]

The link from the Samsung UK website to claim cashback on a new S23 Ultra leads to samsung-offers.claims which my Norton security reports is an unsafe website:  https://safeweb.norton.com/report/show?url=https://samsung-offers.claims/&ulang=en

Can someone from Samsung comment on whether this is correct or not? Disabling Norton and going through the forms, I'm hesitating before putting in my bank details...

[LukeB2]

Hi @mman444 ! That's strange. This is the official link to claim the cashback with the S23 Ultra: https://www.samsung.com/uk/cashback-offer/

Hope that helps! 

[BandOfBrothers]

Possibly Norton being over sensitive!

I stopped using Norton for these reasons a long time ago however I also appreciate it's sensible to be cautious.

I've had no issues since claiming my £200 cashback @mman444 

[bradleye]

Ok

[PaulC59]

It could be a scam website. They can look genuine but are often scammers trying to get your personal details or install malicious software on your pc or phone. Always be careful when clicking links in emails or text messages etc. If in doubt close the message and navigate to Samsung's official website and check there. A quick check of the from field often exposes scams i.e expand the from field and if it contains obscure names or numbers or from Gmail or Hotmail etc it will be a scam. Also if on a website check the URL in the address bar and it should start with samsung.com etc. I tell my clients to never click links in text messages or emails especially if it is representing a bank etc. Always check by navigating to the official website yourself so you can validate you are dealing with the actual company etc. Hope this helps

[JAMES4578]

@mman444  Was the link direct on the Samsung website rather than via email/text?  if so seems a case of Norton being oversensitive but do need to be careful of links forwarded to you.

Some questions answered on the Samsung promotion here https://eu.community.samsung.com/t5/galaxy-s23-series/s23-ultra-cashback-when-to-claim/td-p/7589024/... 

[mman444]

@JAMES4578 The link was on the Samsung website (in fact on the order summary page of the shop). The link provided by @LukeB2  above generates the same Norton response. Opening in a different browser which doesn't have the Norton extension installed doesn't trigger a response from the DNS agent endpoint protection that my overly paranoid organization has installed, so I guess this is Norton paranoia as some have suggested. II'll carry on and submit my claim. Will report back if my bank account gets emptied 😉

[JAMES4578]

Thanks for confirming, appears to be a Norton issue. Think you should be fine 😊

[Saishiva]

Hi all, I have bought a Samsung TV in Feb 23 and I have submitted my claim to receive £200.I am still emailing/calling customer service with no luck.Even two weeks ago, I had an email saying the money has been sent but I did not receive any.Now, I do not trust this claim back anymore as it is more than 16 months !!!

[Guitar_Hero]

That's a scam site

The real one is https://samsungoffers.claims/

Notice the hyphen in your URL? "https://samsung-offers.claims/"

It's made to look like the real website but is not the same URL.