Samsung health

[catrynel_]

Hii. I just got the new s23 ultra and when i tried to go on samsung health, it wouldn't even open the app. I uninstalled it and installed it again twice but it still doesn't work. Does anyone know why is that happening or any other apps that tracks steps and everything else? 

[Neo001]

When you try to open it, do you get any error?

If you have downloaded it from Google Play Store, can you try installing it from the Galaxy Store, or vice versa.

Restart your phone once, check if that helps.

Google Fit is another app that can track steps and other activities. My personal preference is the Samsung Health app.

[catrynel_]

Yess i get an error. I tried installing the app from both apps and it still doesn't work. I cleared the cache and data and restarted the phone too and i still get the error. I'll try Google fit. Thank you!

[IndiW]

But I think you need Sam Health as the base, I think others are depending on it for the health data
Possibly call Samsung and they will log into your phone and sort it out

[catrynel_]

Thank you so much for your help

[IndiW]

Just for your future knowledge, there is a lovely app call HealthSync, the purpose of this app is to .. Gather data from your "Principle Health and fitness app, Eg Samsung health and then synchronise information to more than 20 other health apps, such as Sam to Apple, Sam to Garmin, Sam to Google fit, on and on, or you can do other way around too
Tc 👋 👋

[Neo001]

Health Connect is another app from Google that serves the same purpose. Currently, the support is limited.  This app could eventually be integrated in Android 14.

[IndiW]

Sure,
I think 🤔 it's not much popular with developers yet.. This is where in most areas Android/Samsung is 1 step behind Apple
Tc 👋 guys

[Neo001]

It's still in beta..so time will tell..

[Mila2207]

I have the same issue for 7 days... Reinstalled, cleared, rebooted, again and again, signed out of my Samsung account, changed the password, again the same. Help me please, I really love my watch!