05-09-2024 12:23 AM
Like I've stated above, I have a Galaxy S23. I've had it since November but recently it has simply not been working. The problems I've been facing:
1. struggles with receiving/making phone calls. I barely receive any phone calls, nor do any voicemails come through.
2. struggles to receive/send text messages. I can take up to 24 hours before I receive a text or a text I sent is received. Sometimes they are simply never received on either end.
3. touch screen doesn't respond. This is a frequent occurrence.
4. doesn't always load web pages
5. Slow charging. I've recently bought a new charger, as I thought maybe mine was outdated but it did not correct the issues.
All 4 of these issues happen both when connected to Wi-Fi and/or cell service.
I do want to note that a few months ago I did have the SIM card replaced but I don't remember if these issues started immediately after or if there was any time between the start of the issues and the replacement of the SIM card.
I have spent several hours looking at various resources but nothing really adds up to what I've been experiencing. I did read there were some issues with 6.1 but they also didn't seem to align with most of the issues I have.
Could it possibly be the new SIM card? 6.1? Maybe a refresh or hard reset my do the trick?
05-09-2024 12:28 AM
05-09-2024 12:28 AM
05-09-2024 12:42 AM
Where is Tray 2 located?
05-09-2024 12:44 AM
Will this wipe data files, user settings, pictures/videos?
05-09-2024 12:44 AM
05-09-2024 12:45 AM