Samsung Emails App disappearing sent emails

[Zoesdevil]

Hi,

Not sure why, but I was only seeing sent emails from beginning of December in my sent emails box, I removed & added my account again & saw all the emails back as recent ones, then saw them dissappear before my eyes, I refreshed & then only saw the old one apprear again, before they disappeared in front of my eyes, this is so annoying, can someone please help me solve it.

[BandOfBrothers]

Hello 👋 @Zoesdevil and first may I extend a Warm Welcome to the Samsung Community Forum. 

First I'd suggest to look at any sync settings in the email account. 

If i can be of any further help please don't hesitate to ask  😎 

[Zoesdevil]

Hi @BandOfBrothers I've got all the sync settings on, includingbthe sent one.

[AndrewL]

@Zoesdevil: Apologies if you have already checked this, but please try opening the Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop-up window > Select your account > Check your Sync schedule and Sync period. If your emails are disappearing frequently, try increasing your overall Sync period, or select 'All time' to sync your entire inbox. 

[Zoesdevil]

Hi Andrew, done all this with no luck unfortunately