Samsung 6.1 update error

[klmnopqrstuvwxyz]

Hey, I'm having issues after completing the 6.1 updated.

my screen says 

Welcome to One UI 6.1 

I select explore

then it says advanced intelligence 

I select more

then it says next

I select next

the last screen says Samsung account policies updated. To continue, agree to our updated privacy notice, but I have nothing to select. If I select to privacy notice it says 404 errors. 

Can you please help me?

[Rob in OZ]

I wish my issue was like yours. After the update my touchpad no longer works. I have to use my S pen to make S23 Ultra function. Samsung Aust were NO help.

[klmnopqrstuvwxyz]

I can't even use my phone at all, it just stays on that screen, and I can't use it. So frustrated and Samsung doesn't even help

[Robin999]

Try turning the phone on and off a few times to see if it clears.

[Robin999]

This is a known problem with no fix as yet.

Check out this article though for a possible solution regarding Google Discover

https://www.sammobile.com/news/samsung-offers-temporary-fix-galaxy-s23-touchscreen-issue-one-ui-6-1/

[JAT65]

When I downloaded the UI 6.1 update I was connected to a wifi network, and no matter how many times I turned off and on again it didn't resolve the issue. However, once I wasn't connected to wifi anymore, but was connected to my mobile phone network I was able to get passed the "404" problem and am able to use my phone again, phew! I am also using an eSim, so not sure if that was also an issue. Anyway all working now

[Jub14]

Hi,

This happened to me as well i just removed the sim card slot and now it's working perfectly. Phone has become ok now for me. 

[firecat_94]

I walked out so I could get out of wifi physically (couldn't actually turn off wifi on my phone) and once on mobile network, I could get past the welcome screen.

[JerileeH]

Wow. This helped... I literally had to unplug my wifi box just to cut the internet off of my tablet. And it worked. I was able to by pass the error and I can use it once again. I highly recommend people to shut off their wifi and try to reset their device. It clears it right away. Thank you. 

[JerileeH]

Just turn off your wifi box and then you can reset you device than that should clear. It's just stuck on wifi.