02-04-2024 05:02 AM
I just got this issue today out of nowhere. My wife and I both have the same phone and models since we bought them together. Her phone is experiencing the same issue. When we both tried to now connect to my PC device we both got an error stating "Power Surge on the USB device." We have tried multiple chargers and charger boxes but cannot charge them. We managed to get her to charge out of our USB port or Bluetooth speaker, but it's inconsistent charging. Is anyone else running into this issue?
02-04-2024 05:23 AM - last edited 02-04-2024 05:24 AM
I cannot check with my phone @Ealv as I always wireless charge.
Do the phone's charge as they should using a wireless charging pad or stand ?
You could try steps such as >
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/
https://www.samsung.com/uk/support/mobile-devices/issues-with-wired-charging/
There is a diagnostic tool found in your Samsung Members App.
A Samsung Service Centre can assess your phone.
If I can be of any further help then please don't hesitate to ask. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-04-2024 05:44 AM
I tried all these steps and no the only way the phones are charging is wireless. Even when they are charging they don't seem to be fast charging even on the wireless pads.............
02-04-2024 12:22 PM
I would try different compatible charger.
02-04-2024 01:47 PM
02-04-2024 02:08 PM
I does it with any connected cable. I seemed to have narrowed it down to a fast charging issue.