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S23 USB Issues

(Topic created on: 18-12-2024 04:38 PM)
2654 Views

I have this problem too

Galaxy1967
First Poster
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What the heck is going on with Samsung S23 USB ports?  I have 2 Galaxy S23 phones in my family and they both stopped working on USB and Android Auto at virtually the same time.  Different cables, different cars...the same ***** thing it gives the moisture and debris warning every time we plug them in.  This can't be coincidence and has to be software update related.  We use the Android Auto alot and both our phones are essentially bricks when in any of our cars.  Can we disable this useless and pain in the @$$ feature?

5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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You could activate the Developer Settings to see what's available within there @Galaxy1967 

Usb reset.
Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

The above may / may not resolve the issue. 

A more broadsworded approach is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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lminvti
Samsung Members Star ★
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Hi @Galaxy1967 and welcome

In addition of great advice from @BandOfBrothers you can try go to settings > apps > android auto clear cache data press 3 dots and uninstall updates1734540976705.jpg
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Babishko
Big Cheese
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My S23 Ultra has just lost it's USB port function. I get a constant moisture/ foreign body warning. In all, I have had this problem for @3 weeks now. This is problematic, as I can no longer put my device into recovery mode to clear the cache partition etc. I can no longer connect to a computer, and I have just had to buy a new wireless charger to keep my device working. I don't share the view of some that this is all a planned sabotage of 2 year old devices to nudge us into buying a new S25 series..😂. Ironically though, this issue will probably nudge me into buying an S25 Ultra!..😂😂.
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Si4444
First Poster
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My S23 ultra has been having usb issues on and off for about a year now. There was a recent update that seemed to fix the problem but then again after 2 days my phone wouldn't connect to android auto and now it will not charge via a cable after I ran the diagnostic function and once again says moisture detected. Getting fed up with this phone now.
Jlm8
Apprentice
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This is STILL an ongoing issue into April 2025! I have an S23 Fe that isn't even paid off yet through a contract with AT&T that I still owe $400.00 on and I've had it only a year! This hub nonsense started with it just RECENTLY only a week ago with the "moisture in the hub warning" on this piece of ***** phone, and guess what folks, I have/had an expensive WATERPROOF And DUSTPROOF phone cover on it throughout that whole time prior!! (Samsung, Explain how warnings like that can happen out of the blue and so recent, with a waterproof/dustproof cover on it for a year, to me, having it nowhere near water recently, and especially after that recent update(?!), PLEASE!) Sooo, therefore, this is NOT a moisture problem but a recent Samsung UPDATE that led to a "mysterious(?)" and all of a sudden USB MECHANICAL PROBLEM, it has to be! Whether it was intensional or not, if Samsung wishes to keep their long standing customers they ought to stop their mind boggling somewhat deceitful and confusing shenanigan games they are playing with their customers regarding the cleaning hub with pins bs, cache cleaning, etc and all the other lame excuses they are using by forcing their customers to fix their own phones using methods that mostly don't work or don't work for long and SAMSUNG SHOULD FIX this the RIGHT way through an UPDATE ASAP! Afterall their phones AREN'T cheap! Or face lawsuits which may happen by most of us! Then afterwards I'll be switching to an IPhone! There are sooo many complaints posted  all over the web about this issue Samsung! Not only here! And it's not only the S23, S series models! Stop the nonsense PLEASE!

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