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S23 ultra screen not working after 6.1 update

(Topic created on: 01-04-2024 07:05 PM)
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PeteTheGreek
Apprentice
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I updateed my phone at 12.30pm today screen is unresponsive. Only works with S pen any tips or help I've reset the phone 3 times
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11 REPLIES 11
Tourbillon De La Vie
Samsung Members Star ★
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Restart in safe mode 

Wipe phone cache 

Hold volume up and down till it restarts

 

In no particular order 

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PeteTheGreek
Apprentice
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I've done all this still not working
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Chris781
Pioneer
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Mine works, but it's very glitchy.
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Bul3
Apprentice
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I had to roll back to 6.0 to get it working.

PeteTheGreek
Apprentice
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How do you do that
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Bul3
Apprentice
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You need to dl Samsung firmware from samfw and flash with odin in download mode. You will need Samsung drivers, odin tool, and firmware.  Make sure  firmware is bit 2 or equal to your current.  Very straight forward. Makesure you enable auto block in your phone settings and disable the function that blocks usb updates. Then disable autoblock. 

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PeteTheGreek
Apprentice
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No clue how to do that
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Bul3
Apprentice
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Better off taking to technician..snd have them roll it back.

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