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S23 ultra screen black, pwrb?

(Topic created on: 03-03-2024 12:39 AM)
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Martha88889
Student
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Hi all., if anyone got this problem ?.
When I put phone away and just turn off a screen , sometimes i cant turn on screen , clicking a power button . I've done reset To factory settings , got a last available update and Im use original charger. Im not sure what going on with this phone. When I use pwrbt and sound down key , is restarting few times without any notes on screen and finally , i get samsung logo in and then phone working.for a while..is so annoying... is a few month phone.. always in cover and with screen glass. Anyone can advise? Thank you .
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7 REPLIES 7
chrispi
First Poster
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Send it back to the vendor, but not until you've got a new phone or a refund
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Piper123
Samsung Members Star ★
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I've little to no idea what the OP is asking here?

What is pwrbt for example?

Is the OP trying to get to Recovery Mode? If yes then not doing so currently.

Can you please explain your question
S24 Ultra
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Martha88889
Student
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Pwrb is power button . Sometimes, is working Sometimes . is not .
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Piper123
Samsung Members Star ★
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Sorry but with respect we are not mind readers.

I find tapping the screen twice wakes the screen up.

Or are you saying you have turned your device off completely, powered it down fully?

If yes then you simply need to press and hold the lowest of the 3 buttons on the right hand side for a couple of seconds until the Samsung logo appears. I think you're not starting your device correctly hence having issues.
S24 Ultra
Niebor1923
Student
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Hi
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Niebor1923
Student
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My Friend have problem with screen in Galaxy s23. Any suggestions how to fix? 20250120_102442_1000003419_1737368684.jpg
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AndrewL
Moderator
Moderator
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@Niebor1923: Please head to Settings > Accessibility > Vision enhancements > Colour inversion, and toggle this option off. Let me know if this helps. 

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