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S23 Ultra EQ & Dolby Atmos issue

(Topic created on: 03-10-2024 10:22 AM)
1504 Views
AnthonyT11
Explorer
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Not sure why no one is talking about how bad the EQ settings and Dolby Atmos audio output is after the 6.1(.1) update.

The 10x camera zoom issue looks to have overshadowed this. Music sounds awful, lacking bass and clarity, sounding tinny at best. Don't know why they messed with the EQ.

The issue has not been fixed according to a member on reddit in the update fix Samsung have begun sending out.

If you're experiencing the same issue, please report the issue via Samsung Members.
5 REPLIES 5
Fiona26
Samsung Members Star ★
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I didn't get round to updating my s23 ultra at the time it was available. Been testing the Z flip 6. When looking for an update yesterday for my s23, none were available. The more people that send errors, hopefully the issues will be fixed soon 🤞
Smiths1816
First Poster
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My sound has been terrible since the update. Very annoying. Notifications and videos sound like they are echoing

AnthonyT11
Explorer
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Report it via Samsung Members app (Support> Send Feedback), and call Customer Technical Support if you are able to
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ciaoarif
Navigator
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I reported it 2 months ago. Got the standard reply that it has been forwarded to the developers. Looked today and my request has disappeared. Probably into the same blackhole as the Bluetooth audio quality went. Now I hear we won't get a One UI 7 beta, which was my big hope for it being fixed. Not the same Samsung anymore, no innovation and no support.

ciaoarif
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Well what do you know, this last update (today) just cured the Bluetooth audio problem!

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