Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S23 ultra apps not working?

(Topic created on: 14-05-2023 10:29 PM)
8402 Views
malinga147
First Poster
Options
Is anyone else experiencing apps just shutting down when trying to open them?
As this keeps happening with apps that have previously been perfectly fine on this phone and previous phone.
All apps and phone is up to date also.

Any suggestions or fixes?
0 Likes
2 REPLIES 2
Fiona26
Samsung Members Star ★
Options
You could try wiping the phones cache partition in recovery mode.

Power off your device, and plug into a pc. Simultaneously press and hold the Volume Down + Power buttons, when you see the Samsung logo release buttons. Use the volume buttons to navigate the Recovery Mode menu. Use the power button to select Wipe Cache Partition. Wait for the system cache partition to clear. You can also repair apps while in recovery mode. Also good to download is good guardians in the galaxy store. Run app booster.
BandOfBrothers
Samsung Members Star ★★
Options

Hi @malinga147 

There has been a couple of other users who've experienced similar issues to yours.

https://eu.community.samsung.com/t5/galaxy-s23-series/galaxy-s23-app-crashes and https://eu.community.samsung.com/t5/galaxy-s23-series/apps-will-crash-on-load. 

One suspect issue maybe from using a back up from the previous phone in a Samsung Cloud backup then used on the new phone.

Perhaps take a look at the posts in the two threads to see if any advice within helps.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes