Musaed
First Poster
am 06-09-2023 12:34 PM
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I pre-ordered my s23 plus phone and everything was good . but 2 months ago after jun update the camera keep giving me the ( camera failed ) message when I open it . I cleared the camera data and did everything I can i even did the factory reset , but i still have the same issue .
i sent the phone to samsung repair center but they said its out of warranty and did not repair it . so >> can someone help please .
2 Antworten
-Robot-
Samsung Members Star ★
am 06-09-2023 12:37 PM
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How can that be out of warranty? It less than a year old?
Babishko
Big Cheese
am 06-09-2023 01:16 PM
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@Musaed, your phone has to be under warranty as it is less than a year old. What reason were you given by your service centre as to why it is out of warranty?. It sounds as if you need a replacement camera module unfortunately. And your warranty covers this as your device is less than a year old. Has your phone been damaged in any way physically?.
