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S23 Galaxy Ultra: please fix the Bluetooth bug

(Topic created on: 23-02-2023 02:01 PM)
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Matt4747
Apprentice
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This Bluetooth pairing issue drives me crazy. May I have a solution: Just reboot in safe mode and pair your Bluetooth device and then go back to normal mode.

I already had such issue on my S22 one year ago and after 1 or 2 months a Samsung phone update fixed it. Really really bad support from a brand like Samsung.

I have this issue on my brand new Galaxy S23 Ultra. I even replaced the device already one time. Whenever I try to pair Bluetooth devices, the pairing message on the phone does not come up. It seems that just the message it somehow blocked. My Bluetooth devices wait for the confirmation on the phone (smartwatch, my car) , but I can’t do so. And headsets etc. which usually do not need any confirmation, just do not connect. 

VERY STRANGE: in some rare cases, suddenly the pairing message pops-up. Sometimes after 20 trials to pair even more, most times never. Samsung: here is something really broken. I have the impression something in Samsung Apps or the SmartSwitch transfer from my Galaxy Note was faulty programmed by Samsung. 

This issue makes me crazy and I already spend hours for trial and error, searching the web and even contact the really bad Samsung service (they do not have a technical clue and cannot or are not willing to open a technical ticket).

Nothing worked:
1) Restart Phone
2) Toggle Bluetooth
3) Unpair all devices, pair again (if possible)
4) Factory Reset Network Settings
5) Wipe Cache Partition (Factory Menu)
6) Repair Apps (Factory Menu)
7) Even tried third party apps to pair Bluetooth devices

But the safe mode… did it 😊

One remarkable thing: In the web many posts and even Samsung recommend to delete the app data of the Bluetooth app. But on my S23 Ultra with latest Android 13 (22.Feb2023) this is not accessible: “delete data” is greyed out. May this would be the real solution. But not accessible on S23.

67 REPLIES 67
Anonymous User
Not applicable
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I can connect my watch my Hudson snd my toyota to my s23 ultra BUT the car says read error and won't play music ???
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Springfall
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I have the same bluetooth issue with my samsung s 23 ultra. Is anyone can give me the number or email to contact support plz
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Avrade
First Poster
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I had this issue with the Samsung S23 Ultra.

I solved it by changing the Bluetooth MAP version in the developer settings.

By default, it is set to MAP 1.4. I changed it to MAP 1.2.

Sometimes I need to go back and forth between the two to make it work again.

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gdzimm
First Poster
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Did you find an answer? My s23 Ultra just started doing this ten days ago. I called Samsung and they said everything was fine on their end and pointed me to my car manufacturer. I just checked and my software from the car manufacturer is up to date. My phone does exactly what yours does or did. I connected to my Bluetooth speaker, no problem. Also, it unpaired with my Galaxy watch 5 and says I have to completely reset my watch to pair again.

I bought a  new car. Android Auto works and I  haven't had to worry about Bluetooth. Only thing now is the phone overheats on charging pad. I have to plug it in. 

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Bozo931
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I have exactly the same problem.  My Samsung Galaxy S23 FE will not pair with any other Bluetooth devices.  I've tried rebooting in Safe Mode and it still doesn't work.

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Cristian mirabal
First Poster
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I have the galaxy 23 ultra and unfortunately the bluetooth doesn't work for bose s1 pro plus 😞

Samsung is having problems with some bose products including the flex

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sarkihalindekal
First Poster
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I'm writing for the S23 Ultra. Settings> Sounds and vibration> Seperate app sound> Turn on now>  Audio device Select bluetooth device as. 

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Members_sftiUlg
Student
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Comment avez vous résolu le problème svp ? C'est ce qui m'arrive depuis la.semaine dernière.

How did you solve the problem please? This is what's been happening to me since last week.

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