Ring tones not working

[pf2303]

My ringtones have stopped working when someone calls me. I have tried every setting possible. It works only from my watch to find phone so it is there.

This has only started since the latest update. 

[BandOfBrothers]

Double check your settings and permissions please @pf2303 

Also these are some generic troubleshooting steps.

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

Try alternative ringtone.

If I can be of any further help then please don't hesitate. Take care.  😎 

[pf2303]

I've been through all permission settings etc and they are all set correctly. I can't clear the partition cache as I have the Samsung Galaxy S23 Ultra.
This problem was happened after the latest software update and I have not installed anything since.
I have disabled any app that relates to audio but no luck.
I have a Wear OS watch and I tried find my phone which will ring my phone and surprisingly that works

[BandOfBrothers]

Even though you have the Samsung Galaxy s²³ Ultra you can still clear the phone's Cache Files section @pf2303 

I use this phone and can clear the cache just fine.

I'm on the July update.