"Extend Unlock" not working with "Trusted Places" (i.e., Home)

[Mike246]

On my Samsung S23 Ultra (through Verizon), the "Extend Unlock" feature is not working with "Trusted Places" (set to my home address selected using Google Maps) while I am home. Even with that set in "Trusted Places" (and being there!), I'm having to enter my phone's 4-digit PIN *each* time I turn on my phone -- even if it's a minute after it was on the previous time. (I also have a "Trusted Device" specified (my laptop which is almost always running), but my phone doesn't appear to recognize that either as I still have to input my phone's 4-digit PIN each time I turn it on.) This is very frustrating!

[Carlw4]

I bet it wont but would be really surprised if it did.

[Financierr]

Thanks for chiming in.

Did Samsung chat support simply have you toggle Wi-Fi, BT, and Mobile Networks?

Or, did they run you through a complete wipe via Factory Reset? It's unclear from your comment, so I'm clarifying how exactly they resolved the issue. TIA

[Jamin_1]

This is so annoying. Setting up a routine, when connected to a specific network or device, seems to be the only workout. 

[Financierr]

You're right, it should be unnecessary. That workaround has also been the sole method for getting Extend Lock working for me.

Of all the complicated UI bugs in mobile hardware & software, this seems like an easily squashed one

[Carlw4]

As I have done. It worked for..........1 hr, then SURPRISE!!!!!!

[Pisces225]

Exact same issue with my less than 24 hour old phone.  If I reboot it works as expected again - for like 20 min. and then quits working.

[Carlw4]

Exactly!!!! SURPRISE!!

But no no no, it's the way we have the address added to Google and it's not a Tuesday with a full moon, otherwise, pffft, it'd work like a charm. Then they suggest these BS work arounds. What is this, Microsoft??

[alfwc55]

Time to look at other phones I guess. This is bs. I'm in my backyard or even in my house and it locks up. No more Spotify. 

[Carlw4]

Yes, it's looking that way. 

For years I've seen people complaining about the lack of Samsung's customer support for similar issues not only with phones but with EVERY product: phones, fridges, venthoods etc. etc. It's the same sad situation. Then, they spit in your eye and throw rhetoric like " we take customer support seriously", "our customers are very important blah blah blah".

[Jamin_1]

I agree. However the routines functionality does work for me, keeping my phone unlocked based on network, WiFi at home, and location.