Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Problem s23 ultra video

(Topic created on: 12-02-2024 05:34 PM)
231 Views
Members_iBkrK2k
Student
Options

I'm having problems with videos playing in my galaxy s23 ultra. It seems it can't handle HD videos. During streaming for example it seems as low as 5 fps. Has anyone know if there's a fix or need to replace the phone? 

3 REPLIES 3
Star_girl
Hotshot
Options
Someone here was mentioning deleting camera cache, but for something like grainy pictures. It might work for you too.
0 Likes
Members_iBkrK2k
Student
Options

Thank you for your help. Seems clearing cache does not have any impact in this case. For example, streaming an episode in prime video, even with energy definitions at max, gets little better in occurance but still does the same. 

0 Likes
Star_girl
Hotshot
Options
Maybe Samsung will replace it for you or repair it. I am sorry you have a faulty device.
0 Likes