Pre-order 23 ULTRA with wrong email.

[Onim Hossain]

Hello all,

Hi, I'm a student. So I use student account to pre-order s23 ultra. So I paid a few pound less. But unfortunately I gave wrong email. Instead of .com I wrote .con.

When I track my order with the order number and that wrong email, I could see the processing. it will arrive on February 14th. So I called samsung support team. the guy told me he will fix this problem.
but now when i put the wrong or right email with the order number it says there is no order.
what should i do now?

thanks

[BandOfBrothers]

It may take a short while for Samsungs systems to update when the agent amended the email.

Clear your browsers cache and cookies etc and then try tracking again.

Fortunately this wouldn't stop / delay delivery but I appreciate the communication from Samsung is part of the process to track delivery.

If this hasn't self resolved then perhaps give the department another call just for official clarification @Onim Hossain 

If I can be of any further help then please don't hesitate. Take care.  😎