09-02-2023 09:13 PM
10-02-2023 04:34 PM
14-02-2023 05:08 PM - last edited 14-02-2023 05:10 PM
14-02-2023 05:30 PM
08-02-2024 03:53 PM - last edited 08-02-2024 03:59 PM
I'm in the same situation as the OP - new phone arrived with 'Switching Instructions' in the box that said 'Read the enclosed leaflets' and 'Refer to the Postage & Packing instructions'. But no leaflets, no P&P instructions, and no returns bag.
Guess I'll just stick it in the original box & return it in the bag the new one arrived in...
The returns label in the box has a 'Trade in customer reference' number at the bottom.