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S23 ultra front camera issue, purple flare

(Topic created on: 09-02-2023 09:57 PM)
2935 Views
NichoRabbit
Journeyman
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Hi everyone, I just received my s23 ultra today and after I took few pictures with the front camera and used my phone on video calls I noticed a purple flare, have anyone experienced that,or it's a faulty camera on my phone?
9 REPLIES 9
NichoRabbit
Journeyman
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This is one of the pictures taken while I am at work,the light is white and on the camera it's purple, I need to know if it's a camera fault or a software issue which will be solved in the future updates 20230209_215843_1000002202_1675979924.jpg
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Vetri
Troubleshooter
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It's still on prerelease software but huge update expected on 17 Feb and another one in Mar which should solve most camera issues
NichoRabbit
Journeyman
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That's good, I didn't know what to do,to return it or keep the phone honestly,and in low light the picture looks foggy...
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Vetri
Troubleshooter
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I'm hoping it's just one off. I will test and post what I find
Joeeye
GrandMaster
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I haven't been able to reproduce this on my S23 Ultra. Try cleaning the camera lenses.
NichoRabbit
Journeyman
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I cleaned the camera lenses and tried everything, I spoke today with someone from Samsung and it's seems to be a software issue, I hope they right,my s22 ultra front camera looks better than s23 ultra,and I never had a issue with front camera...
NichoRabbit
Journeyman
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The pictures on low light conditions are foggy or washed out,and when it's a light on it's a purple flare from where the light coming from 🫣
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SarahMarie2022
First Poster
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So got my new Samsung s23 and the camera when in night time is horrible purple screen no filters on ! Is the new Samsung broken or just me
NichoRabbit
Journeyman
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I have the same issue, I thought that it's only a soft issue,it seems it's not, I'm very disappointed honestly
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