Phone turning off

[lynners]

Wondering if anyone can help atall my phone keeps randomly turning its self off, then it will restart on its own or will have to be restarted manually.

 The phone also keeps freezing randomly but all the time. 

The phone is also now started saying that there are bugs in certain apps ? 

I am about going crazy with the phone any help appreciated..... 

[BandOfBrothers]

OK @lynners to see if this is connected to any apps you have downloaded try Safe Mode. 

> Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If the issue stops in Safe Mode then it's one or more of your apps. 

It'll be trial and error by removing them.

If it continues, then try Clearing your phone's cache file section, which also has a Repair Apps option, too. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

A last resort is to back up and factory reset, but then don't use your back up at first. Set the phone up as new and see how that goes. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[JAMES4578]

Just to add that sme third part app can cause conflicts.   It is advisble to clear cache files,   Repair apps  after updates in any case and should help in the event of lags/freezes.  

[Nick58328]

Were you able to get this resolved?

[lynners]

Hey iv tried your suggestions but its literally getting worse and worse and wont load up again atall...

[lynners]

This is a screen i have got on the phone today, sometimes it will load back up fine but 9/10 the phone wont even load back up....

[lynners]

Hi, this has not helped atall, the phone is worse today....

[GreaterGalaxyUK]

Hi how do you clear cache? And will this sign you out of all apps like banking etc...