Phone not workinhg

[Poopy1]

Hey, I did  the Ui 6 update last night and when i woke up it was saying that the retailer i baught it from or if i bought it from the Samsung store me or the retailer had not fully paid for it and remotely locked it, now it shows me emergency call and support and if i click support it shows me 3options refresh payment status, email Samsung and  open with pin. What should i do?

[sratim]

Phone locked after update, says unpaid. Don't panic!

• Check receipt: Verify full payment with retailer or Samsung store.
• Contact retailer: Check if they locked it by mistake.
• Email Samsung: Explain situation and provide purchase details.
• Avoid: Refreshing payment unless sure about debt, sharing personal info with unverified contacts.

Stay calm, verify with official channels, and avoid suspicious options.

[BandOfBrothers]

@Poopy1 where exactly did you purchase the phone from please. 

[Lord_Shiva]

If you paid for then there should be no issue

[Poopy1]

This is not a problem with the payment i know that for sure whenever my cousins or anyone i know is doing the UI6 update there phones are getting weird errors