01-10-2024 11:41 PM
02-10-2024 12:01 AM
How/did you wipe the phone cache partition ?
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
02-10-2024 05:40 AM
Hello @Brettred and may I extend a Warm Welcome to the Samsung Community Forum 👋
I can appreciate how frustrating this must be especially if your having to take out a powerbank all the time.
Do please look at @Tourbillon De La Vie link 👍just to ensure your clearing the phone's System Partition Cache Files Section in full.
There is also an optimisation tool found in your Device Care that'll show any heavy battery use.
Also try a Hard reboot > https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i...
You could try Settings > Apps > One Ui Home > Location > Clear Cache.
There is a clear data there too but this may reset your home screen screen etc.
You can send feedback via your Samsung Members App.
Hopefully a back up and factory reset isn't required.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "