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Update not received yet

(Topic created on: 01-10-2024 02:22 PM)
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rij03
Apprentice
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I haven't received the latest update with 1st September security patch for my S23 Ultra yet. My friend has got it around 2 days ago on her S23. I'm in UK. Anybody got it for their S23 Ultra?
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6 REPLIES 6
Piper123
Samsung Members Star ★
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Hey there

Is your device unlocked (i.e. bought from Samsung direct) or from a network? If the latter, some networks aren't the quickest in releasing updates whilst they test them for their own software.

Samsung themselves release in batches, not all at once. So you may be in a queue.
S24 Ultra
DannyT
Moderator
Moderator
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Updates are released in batches, so you might not get them at the same time. However, you can try updating using Smart Switch. Check out how in this guide: https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi...


Welcome to the Community!

Venezolana_siempre
Navigator
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That didn't really answer the questioners question
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Piper123
Samsung Members Star ★
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Of course it does.
S24 Ultra
James21
Voyager
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I've not had the update too. I'm in UK as well. Updates are released batches. It won't be much longer before it arrives in Europe and UK. South Korea had the update first. As phones are sold unlocked in UK by law don't worry about who you have data with.
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Rajsahab
Troubleshooter
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My galaxy s23 ultra uk sim free bought directly from Samsung have not receive September update yet.
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